FAQs
Got more questions?
How accurate is your allergen information?
We compile allergen data from restaurant disclosures, ingredient information, and standardized analysis.
We strive to keep data accurate, but do not guarantee its accuracy or completeness. Menus and preparation methods can change without notice, so always confirm with the restaurant before ordering.
Can I rely on this for severe allergies?
Our platform helps you make more informed decisions, but it should not replace direct communication with the restaurant – especially for severe or life-threatening allergies.
How does personalized menu filtering work?
Select your allergens and dietary needs, and we automatically filter menus to show options that may align with your profile and other available information.
What makes your menus different from restaurant allergen menus?
Most restaurants present allergen information in inconsistent formats. We standardize everything into one clear, consistent layout, so you can quickly understand your options without decoding symbols or PDFs.
What allergens do you support?
We exclusively focus on the 9 major allergens recognized in the U.S. (Eggs, Fish, Milk, Peanuts, Sesame, Shellfish, Soy, Tree Nuts, Wheat), which account for over 90% of allergic reactions.
Our allergen menus do not include other allergens, and individual sensitivities may vary – always confirm directly with the restaurant for all allergens.
Does this include cross-contamination?
We aim to highlight major allergen risks, but cross-contamination varies by kitchen and may not always be fully captured. Always confirm allergen risks directly with restaurant staff.
How often is your data updated?
Menus are regularly reviewed and updated as restaurants change their offerings. Each menu includes a timestamp showing when it was last updated. If something looks outdated, you can report it and we’ll prioritize a review.
Do restaurants verify their own menus?
Some data comes directly from the restaurant, while other menus are analyzed and standardized by our system.
How do you display allergen menus?
All our allergen menus follow a standardized format. We label allergens for each item and keep categories aligned with the restaurant’s original menu for quick, easy cross-referencing.
What if a restaurant isn’t listed?
You can suggest a restaurant, and we’ll review it for inclusion on the platform.
Do I need an account to use alrgi?
Yes, and creating an account takes just minutes. Click here to start.
Can I cancel anytime?
Yes, and your plan remains active until the end of your billing cycle. After that, you’ll be moved to the free plan, which still provides menu access.
