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Privacy Policy

Last Updated: May 15, 2026

Alrgi LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (the “Service”).

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Company Information

Alrgi LLC is a limited liability company organized under the laws of the United States, with its principal place of business in Kentucky.

Contact Email: [email protected]

2. Information We Collect

We collect the following categories of information:

a. Information You Provide:

  • Email address
  • Username
  • Encrypted password (via secure authentication providers such as Firebase Authentication)
  • Allergen and dietary preferences (including cross-contamination preferences). This information is treated as sensitive personal data and is used solely to personalize your experience within the Service. It is never sold or shared with third parties for marketing purposes.
  • Optional profile details (such as date of birth, location, profile photo)
  • Communications you send to us (e.g. support requests, feedback)
  • Subscription and purchase history (processed via Apple In-App Purchases and RevenueCat)
  • User generated content including restaurant ratings, reviews, and feedback submissions

b. Automatically Collected Information:

When you use the Service, we may automatically collect:

  • Device information (device type, operating system, browser type)
  • IP address
  • Usage data (pages viewed, features used, interactions)
  • Approximate location derived from IP address
  • Log data (timestamps, referring/exit pages)
  • Some usage data may be collected in aggregate or anonymized form and is not linked to your personal identity

c. Firebase and Analytics Data

We use Google Firebase services, which may collect and process information including:

  • Firebase Authentication data (user identifiers, login timestamps)
  • Firebase Analytics data (app usage, engagement metrics, session duration)
  • Crash reports and diagnostics (via Firebase Crashlytics)
  • Device identifiers and advertising identifiers (where applicable)
  • Device identifiers linked to your account for analytics and app functionality purposes
  • Performance data including app load times, response times, and technical performance metrics collected via Firebase Performance Monitoring

Firebase may use cookies, mobile identifiers, and similar technologies to collect this data.

For more information, see Google’s Privacy Policy.

d. Restaurant and Menu Data

We collect and display restaurant and allergen-related data from:

  • Restaurant-provided disclosures
  • Publicly available sources
  • Internal analysis and standardization processes

3. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Your consent
  • Performance of a contract (providing the Service)
  • Legitimate interests (improving, securing, and maintaining the Service)
  • Compliance with legal obligations

4. How We Use Your Information

We use your information to:

  • Create, operate, and maintain your account
  • Personalize content and menu recommendations based on dietary preferences
  • Provide allergen filtering and safety-related features
  • Improve functionality, performance, and user experience
  • Monitor and analyze usage trends
  • Communicate with you (including support and service updates)
  • Send marketing communications (only with your consent)
  • Detect, prevent, and respond to fraud, abuse, or security issues
  • Comply with legal obligations
  • Process and manage your subscription and in-app purchase

Marketing communications are only sent with your explicit consent. You may opt out at any time by using the unsubscribe link in any marketing email or by contacting [email protected].

5. How We Share Your Information

We do not sell your personal information.

We may share your information with:

a. Service Providers

Third-party vendors that support our operations, such as:

  • Cloud hosting providers (e.g., Firebase / Google Cloud)
  • Analytics providers
  • Authentication and security providers
  • Customer support tools
  • Payment and subscription management providers (RevenueCat), who process purchase and entitlement data

These service providers process data on our behalf, and are subject to contractual obligations and applicable data protection laws.

b. Legal Requirements

We may disclose information if required to:

  • Comply with applicable law or legal process
  • Enforce our agreements
  • Protect the rights, safety, or property of users or others

c. Business Transfers

Your information may be transferred in connection with:

  • A merger
  • Acquisition
  • Sale of assets

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Store preferences
  • Analyze traffic and usage patterns
  • Improve performance

Types of Cookies We Use:

  • Essential cookies – required for functionality
  • Analytic cookies – used to understand usage and improve the Service

You can control cookies through your browser settings.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service
  • Fulfill the purposes described in this Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may delete your account directly within the app at any time via Account Details. Upon deletion, your personal data will be permanently removed within 30 days. Anonymized contributions such as restaurant ratings may be retained but cannot be linked back to your identity.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Opt out of marketing communications

To exercise your rights, contact us at [email protected].

9. Additional U.S. Privacy Rights

If you are a resident of certain U.S. states (such as California, Virginia, or Colorado), you may have additional rights:

  • Right to know what personal data we collect and how we use it
  • Right to request deletion of your personal data
  • Right to correct inaccurate data
  • Right to opt out of the sharing of personal data
  • Right to non-discrimination for exercising your rights

We do not sell personal data as defined under applicable law.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards, including:

  • HTTPS encryption
  • Secure authentication via Firebase
  • Restricted access controls
  • Monitoring and logging systems

However, no system is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Service is not intended for children under the age of 13.

We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in the United States.

Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect personal data transferred internationally.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

We will update the “Last Updated” date and, where required, provide notice of material changes.

Continued use of the Service after changes constitutes acceptance of the updated Policy.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact: [email protected].

15. Important Allergen and Health Disclaimer

The Service provides allergen-related and dietary information for informational purposes only.

While we strive for accuracy, we do not guarantee that any menu item is free from allergens. Ingredients, preparation methods, and restaurant practices may change without notice.

We are not responsible for any allergic reactions, health issues, or damages resulting from reliance on information provided through the Service.

Users must always verify allergen information directly with the restaurant before ordering or consuming food.

For additional terms, limitations of liability, and disclaimers, please refer to our Terms of Service.